Don’t have the bandwidth to juggle sales, production, delivery, client management and support, billing, training and all the other tasks required to make your business successful? You are not alone. Most Internet Consultants find themselves being forced to juggle all these tasks to build a successful business. Often some tasks get priority over the others. How many times have you found yourself having to slow down sales to catch up with your current commitments?
BritewaveDigital has the solution for you. With our End Client Management option we will handle all aspects of the delivery process for your clients marketing solution from sales to successful completion. Your level of engagement is your choice. Since we represent ourselves as WSI, an extension of your franchise, you can chose to leave it all to us. We will keep you informed with regular status reports, flag any issues and manage the client's expectation.
Our project managers have over 30 years of experience and are trained to manage client expectations. They are highly trained in web site design, conversion architecture, search engine marketing and all aspects of social media.
Typical Project Management Responsibilities
Web Site Projects
- Interact with the clients to establish project objectives, goals
- Develop design document to include
- Look and feel of the site
- Site map and navigation
- Required funnels and calls to action
- Develop mockup of home and inside pages
- Get client approval and buy in on all designs
- Drive the client to provide all content and images required for the site
Marketing Projects
- Define marketing strategy with the client
- Review marketing campaigns, targeted keywords etc. with the client
- Review results with the client monthly, get concurrence on recommendations
Client Management
- Set and manage all customer expectations
- Review project plan with client and set expectations
- Report project status to the client on a regular basis, flag delays
- Manage difficult situations with client
- Train client on the CMS